Below are frequently asked questions with responses to help you in your journey with us. For further inquiry or details, please email us at firstname.lastname@example.org
Can I upload Hamza Yusuf’s audio and visual material to my youtube account?
All of Hamza Yusuf’s audio and visual material is under copyright law. Sandala does its very best to make them available and accessible to all. We kindly ask that you not upload or reproduce any his material without written permission from Sandala.
How can I contribute toward the operations, management, and projects of Sandala.
For any contributions or support, please email us at email@example.com. All contributions are re-invested in Sandala to ensure quality and affordable production and publication of works by Hamza Yusuf.
I would like to become a distributor of Sandala products. Who shall I contact?
For all distribution queries, please email firstname.lastname@example.org. Sandala staff will reply and discuss with you all distribution options and packages.
What does the Sandala membership include?
The Sandala membership is free and includes access to a variety of multimedia educational content for your convenience.
What is the We Gift, You Gift program?
The We Gift, You Gift program is a unique initiative to ensure all individuals with a desire to learn have access to high quality educational material. It is a mutual support program where both the business and consumer develop a long-standing relationship based on trust and sincere care.
What if I cannot afford some of the products in the online store?
It is a Sandala policy that no customer will be turned away due to lack of funds. If you cannot afford a certain product, please email us at email@example.com and we shall arrange to Gift that product to you.
What if there is an error in my order or a delay in receiving my order?
If you have any problems or difficulties with your order, please contact us immediately at firstname.lastname@example.org. All defective products will be replaced with equal or better, God willing. Any delays or processing issues will be addressed in a timely fashion.
I am having difficulty with my membership login and password.
Just like any other technical based system, errors and glitches can occur. Inform us immediately of your login issues, and we will do our very best to restore your access immediately.
I have an important message for Shaykh Hamza Yusuf. How can I reach him?
Shaykh Hamza receives many emails every day. Though he would really like to respond to each one promptly, his demanding schedule limits his time that he can allot to email and FB inquiries. That being said, important messages can be sent to the email@example.com email with ‘For Shaykh Hamza Yusuf ‘ in the subject. The Sandala staff will ensure he receives the email and do their best to secure a reasonably prompt reply. Please forgive us for any shortcoming in this matter.
I would like to request Shaykh Hamza Yusuf to speak at an event. How can I submit a request?
For all speaking requests for Shaykh Hamza Yusuf, please complete the Speech Request application in the Contact Us page. Sandala will do its very best to ensure each request is processed and reviewed appropriately and that a response is provided in a timely manner.
How can I receive updates on upcoming events and products related to Shaykh Hamza Yusuf?
Regular updates on new products, upcoming programs and events will be announced on the website and also via our email newsletters and social media sites. Be sure to become a Sandala member so you can receive instant updates and announcements.
Is Sandala the official website for Hamza Yusuf?
Sandala is the official website for Hamza Yusuf. It represents his publications, audio/visual productions and latest events and activities. Sandala is not managed directly by Hamza Yusuf as there is an independent team that manages the day to day operation. For further inquiries and direct contact with Sandala administrative staff, please email firstname.lastname@example.org.
I am a member of the media and need to get in touch with Hamza Yusuf. How can I do so?
All media representatives can email us directly at email@example.com. We will reply to your questions and requests as soon as possible.